Airport Transfers: Available from Toulouse airport as standard, included with catered cycling weeks and subject to availability. Please confirm at time of booking that a transfer service is available on your chosen day of travel, standard week bookings are Saturday to Saturday and we will endeavour to run pickups on these days, please enquire for different arrival days or airports.
Booking: A 20% non-refundable deposit is required to secure the booking, the remainder can be paid at any time, but usually no later than 4 weeks before arrival date (for advance bookings), when an invoice will be sent.
Cancellation: Deposit is non-refundable. Cancellation up to 8 weeks before the arrival date: Full refund of the booking amount (less the deposit).
Cancellation 8 to 4 weeks before the booking date: 75% refund of the remaining balance after the deposit has been taken into account.
Cancellation within 4 weeks of the booking date: 50% refund of the remaining amount after the deposit has been taken into account.
Accommodation:Individuals or small groups may be accommodated in any room (i.e. en-suite, non-ensuite, sharing) across the variety of rooms available throughout the whole property, we will endeavour to meet your specific needs and will confirm at the time of booking. Single supplements may apply.
Family Packages: The package is available during school holidays only and is designed for families with children under 16. Breakfast/brunch will be continental style. Cycling day pick ups, drop offs and picnic days will be within a 10km radius of the site at AYP. For longer pick-ups/drop-offs supplements may apply.
Dietry requirements/Allergies: Dietary requirements should be notified in advance and every effort will be made to cater for you with the tastiest food possible! Should you have a food allergy please advise us of this so that we can liaise with you to check that we can meet your needs – severe food allergies, be aware that all food is home cooked in kitchens that have been used to prepare a wide variety of ingredients – we are unable to guarantee that small quantities of any given ingredient are not present.
Self Catered: See above, if for any reason you have booked a cycle week and any one of your party does not wish to be catered for, please let us know so we can meet their needs and plan menus accordingly.
Pool: The swimming pool is free to use for all guests, please abide by the times of use as advised and be aware that all pool use is entirely at your own risk, no lifeguard or supervision is present. The pool is closed over the winter months, roughly end October to beginning April.